Privacy Policy

1 Introduction

AdsinDigital ("we", "our", or "us") is a digital marketing and website development company headquartered in Coimbatore, Tamil Nadu, India. We are committed to protecting your personal data and respecting your privacy in accordance with applicable Indian data protection laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

This Privacy Policy applies to all information collected through our website, enquiry forms, email communications, and any other services we provide. It describes what personal data we collect, why we collect it, how we use it, and your rights in relation to that data.

2 Information We Collect

2.1 Information You Provide Directly

When you interact with us — by filling out our contact form, requesting a consultation, or communicating via email — we may collect:

• Full name (first and last name)
• Email address
• Phone number
• Company or organisation name
• Project details, budget range, and service requirements
• Any other information you voluntarily provide in your message

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent, and navigation paths
• Referring website or search engine
• Device type (desktop, mobile, tablet)
• Date and time of your visit

2.3 Information from Third-Party Platforms

We may receive information about you from third-party services such as Google Analytics, Google Ads, Meta (Facebook/Instagram), and other advertising platforms we use to deliver and optimise our marketing services.

3 How We Use Your Information

We use the personal data we collect for the following purposes:

• Responding to Enquiries — To respond to your contact form submissions and consultation requests promptly.
• Providing Services — To deliver the website development, digital marketing, and related services you have engaged us for.
• Communication — To send project updates, proposals, invoices, and service-related communications.
• Marketing — With your consent, to send newsletters, offers, or updates about our services. You can opt out at any time.
• Analytics & Improvement — To understand how visitors use our website so we can improve its performance, content, and user experience.
• Legal Compliance — To fulfil our legal obligations under applicable Indian laws and regulations.
• Fraud Prevention — To protect our business and website from fraudulent, abusive, or unauthorised activities.

4 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather analytical insights. Cookies are small text files stored on your device by your browser.

4.1 Types of Cookies We Use

• Essential Cookies — Necessary for the website to function correctly. These cannot be disabled.
• Analytics Cookies — Used by Google Analytics to understand visitor behaviour and improve our website (e.g., pages visited, session duration).
• Marketing Cookies — Set by Google Ads and Meta Pixel to serve relevant advertisements and measure campaign effectiveness.
• Preference Cookies — Used to remember your settings and preferences for a better experience on return visits.

4.2 Managing Cookies

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website. For more information, refer to your browser's help documentation.

5 Sharing Your Information

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

• Service Providers — Trusted third-party vendors who assist us in delivering our services (e.g., hosting providers, email platforms, CRM tools), bound by confidentiality agreements.
• Advertising Platforms — Google, Meta, and Microsoft Bing for campaign tracking and performance measurement (in accordance with their respective privacy policies).
• Legal Obligations — When required by law, court order, or governmental authority in India.
• Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

6 Data Storage & Security

Your personal data is stored securely on servers located in India and/or with reputable cloud service providers. We implement appropriate technical and organisational security measures to protect your information against unauthorised access, loss, alteration, or disclosure, including:

• SSL/TLS encryption for data transmitted via our website
• Restricted access to personal data on a need-to-know basis
• Regular security reviews of our systems and processes
• Secure deletion of data that is no longer required

6.1 Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law. Enquiry data is typically retained for up to 3 years. Client project data is retained for the duration of the engagement and up to 5 years thereafter for legal and accounting purposes.

7 Your Rights

Under applicable Indian data protection legislation, you have the following rights regarding your personal data:

• Right to Access — Request a copy of the personal data we hold about you.
• Right to Correction — Request correction of inaccurate or incomplete personal data.
• Right to Erasure — Request deletion of your personal data, subject to legal retention obligations.
• Right to Withdraw Consent — Withdraw consent for marketing communications at any time by contacting us or using the unsubscribe link in our emails.
• Right to Object — Object to the processing of your personal data for specific purposes.
• Right to Grievance Redressal — Lodge a grievance with our Data Protection Officer if you believe your rights have been violated.

To exercise any of the above rights, please contact us at the details provided in Section 11 of this policy. We will respond to all legitimate requests within 30 days.

8 Third-Party Links

Our website may contain links to third-party websites, social media platforms, and partner sites. These links are provided for your convenience and information. We do not control the content or privacy practices of those external websites and are not responsible for their privacy policies.

We encourage you to review the privacy policy of any third-party website you visit. The presence of a link on our site does not constitute an endorsement of that website or its privacy practices.

9 Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information from our systems.

10 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

Your continued use of our website after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer: